Add another step to resolve security violation error |
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If when you try to join other User's sessions you get an error message "Security Violation", then follow these steps to try and resolve it. | If when you try to join other User's sessions you get an error message "Security Violation", then follow these steps to try and resolve it. | ||
# Try [[Synchronize_your_Clock|synchronizing your clock]], having an incorrect time can lead to this. | # Try [[Synchronize_your_Clock|synchronizing your clock]], having an incorrect time can lead to this. | ||
# Try Logging out of your Resonite account and then back in. This will reset your Resonite login information. | # Try Logging out of your Resonite account and then back in. This will reset your Resonite login information. | ||
# Ask the host of the session to restart Resonite. This will remove temporary bans which may have been applied for some reason. | # Ask the host of the session to restart Resonite. This will remove temporary bans which may have been applied for some reason. | ||
If these fail then please, post a '''regular''' [[Log Files|log file]] in the #questions-help forum of our [https://discord.com/invite/resonite Discord]. | If these fail then please, post a '''regular''' [[Log Files|log file]] in the #questions-help forum of our [https://discord.com/invite/resonite Discord]. | ||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] | ||
Revision as of 21:14, 13 January 2024
If when you try to join other User's sessions you get an error message "Security Violation", then follow these steps to try and resolve it.
- Try synchronizing your clock, having an incorrect time can lead to this.
- Try Logging out of your Resonite account and then back in. This will reset your Resonite login information.
- Ask the host of the session to restart Resonite. This will remove temporary bans which may have been applied for some reason.
If these fail then please, post a regular log file in the #questions-help forum of our Discord.