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Whenever possible, use the official channels for contacting the team with your issue. You will get faster support and answers. | <translate>Whenever possible, use the official channels for contacting the team with your issue. You will get faster support and answers.</translate> | ||
== General Questions == < | == <translate>General Questions</translate> == | ||
* <translate>Consider attending our [[Office Hours]] for structured question and answer sessions.</translate> | |||
* Attend our weekly [[Twitch Streams]] to ask questions. | * <translate>Attend our weekly [[Twitch Streams]] to ask questions.</translate> | ||
* Attend our monthly update/recap [[Twitch Streams]]. | * <translate>Attend our monthly update/recap [[Twitch Streams]].</translate> | ||
* Participate in our [https://discord.gg/resonite Discord server] | * <translate>Participate in our [https://discord.gg/resonite Discord server]</translate> | ||
== Development Inquiries == < | == <translate>Development Inquiries</translate> == | ||
* <translate>If you have a feature request, please [https://github.com/Yellow-Dog-Man/Resonite-Issues/issues/new?assignees=shiftyscales&labels=enhancement&projects=&template=feature-request.yml open an issue on our GitHub].</translate> | |||
* If you have a bug report, please [https://github.com/Yellow-Dog-Man/Resonite-Issues/issues/new?assignees=shiftyscales&labels=bug&projects=&template=bug-report.yml open an issue on our GitHub]. | * <translate>If you have a bug report, please [https://github.com/Yellow-Dog-Man/Resonite-Issues/issues/new?assignees=shiftyscales&labels=bug&projects=&template=bug-report.yml open an issue on our GitHub].</translate> | ||
* If you'd like Resonite to support additional hardware or peripherals, [https://github.com/Yellow-Dog-Man/Resonite-Issues/issues/new?assignees=shiftyscales&labels=enhancement&projects=&template=feature-request.yml open an issue on our GitHub]. | * <translate>If you'd like Resonite to support additional hardware or peripherals, [https://github.com/Yellow-Dog-Man/Resonite-Issues/issues/new?assignees=shiftyscales&labels=enhancement&projects=&template=feature-request.yml open an issue on our GitHub].</translate> | ||
* If you have a security report about an exploit or problem on Resonite, please follow our [https://resonite.com/policies/Security.html Security Policy]. | * <translate>If you have a security report about an exploit or problem on Resonite, please follow our [https://resonite.com/policies/Security.html Security Policy].</translate> | ||
== Moderation Issues / Inquiries == < | == <translate>Moderation Issues / Inquiries</translate> == | ||
* If this is a moderation/guidelines/rules matter please open a [https://moderation.resonite.com/ Moderation Ticket]. | <translate>* If this is a moderation/guidelines/rules matter please open a [https://moderation.resonite.com/ Moderation Ticket].</translate> | ||
== Resonite / Patreon Account Issues and Perk Claiming == < | == <translate>Resonite / Patreon Account Issues and Perk Claiming</translate> == | ||
If you have a Resonite account issue or [[Patreon]] account linking or perk claiming request, please fill out a [https://support.resonite.com/ support ticket]. | <translate>If you have a Resonite account issue or [[Patreon]] account linking or perk claiming request, please fill out a [https://support.resonite.com/ support ticket].</translate> | ||
== Other == < | == <translate>Other</translate> == | ||
* <translate>If this is a PR/Press/Media/Business inquiry, please reach out with our [https://yellowdogman.com/contact.html contact form].</translate> |
Revision as of 09:21, 6 June 2024
Whenever possible, use the official channels for contacting the team with your issue. You will get faster support and answers.
General Questions
- Consider attending our Office Hours for structured question and answer sessions.
- Attend our weekly Twitch Streams to ask questions.
- Attend our monthly update/recap Twitch Streams.
- Participate in our Discord server
Development Inquiries
- If you have a feature request, please open an issue on our GitHub.
- If you have a bug report, please open an issue on our GitHub.
- If you'd like Resonite to support additional hardware or peripherals, open an issue on our GitHub.
- If you have a security report about an exploit or problem on Resonite, please follow our Security Policy.
Moderation Issues / Inquiries
- If this is a moderation/guidelines/rules matter please open a Moderation Ticket.
Resonite / Patreon Account Issues and Perk Claiming
If you have a Resonite account issue or Patreon account linking or perk claiming request, please fill out a support ticket.
Other
- If this is a PR/Press/Media/Business inquiry, please reach out with our contact form.