Added relative timeframe, to reduce ambiguity. |
m Updating image to windows11, and making sure they check if the Sync was Successful, or if Failed and if it fails how to change NTP servers. |
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# <translate><!--T:15--> Ensure your time zone is set correctly.</translate> | # <translate><!--T:15--> Ensure your time zone is set correctly.</translate> | ||
# <translate><!--T:16--> Under "Synchronize your clock" press the "Sync Now" button.</translate> | # <translate><!--T:16--> Under "Synchronize your clock" press the "Sync Now" button.</translate> | ||
# <translate><!--T:17--> Restart Resonite.</translate> | # <translate><!--T:17--> Ensure a checkmark appears after clicking "Sync Now." If you see "Time synchronization failed" after a long delay, you may need to try a different NTP server. </translate> | ||
# <translate><!--T:18--> To change your NTP server, open the Start menu and search for "Control Panel." Click on "Clock and Region," then select "Set the time and date." In the window that appears, go to the "Internet Time" tab, click the "Change settings" button, and choose a different server from the dropdown list. You can click "Update Now" to test synchronization, and once you get a successful result, close the window.</translate> | |||
# <translate><!--T:19--> Restart Resonite.</translate> | |||
[[File:SynchronizeYourClock11.png|734px|<translate><!--T:20--> Windows Date & Time settings with the switch "Set the time automatically" and "Synchronise your clock" highlighted</translate>]] | |||
[[File:ChangeNTP.png|657px|<translate><!--T:21--> Windows Internet Time Settings window showing the option to change the NTP server and update time synchronization.</translate>]] | |||
<!--T:6--> | <!--T:6--> | ||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] | ||
Revision as of 19:07, 24 February 2025
Resonite requires a synchronized computer clock for many operations, including:
- Logging In
- Joining Sessions
- Loading Assets
- Sending Messages
Even a small synchronization drift (around 5 seconds ahead or behind) can cause issues.
Checking your clock sync
- Visit Time.is.
- The top left of this site will show how out of sync your clock is.
To re-sync your clock
To fix this:
- Right click your clock in your system tray and right click it.
- Select "Adjust Date/Time".
- Ensure "Set the time automatically" is turned on.
- Ensure your time zone is set correctly.
- Under "Synchronize your clock" press the "Sync Now" button.
- Ensure a checkmark appears after clicking "Sync Now." If you see "Time synchronization failed" after a long delay, you may need to try a different NTP server.
- To change your NTP server, open the Start menu and search for "Control Panel." Click on "Clock and Region," then select "Set the time and date." In the window that appears, go to the "Internet Time" tab, click the "Change settings" button, and choose a different server from the dropdown list. You can click "Update Now" to test synchronization, and once you get a successful result, close the window.
- Restart Resonite.
