Cloud updates are, as the name suggest, updates specifically to the cloud, often to add optimizations or fixes. Sometimes, such updates can have user-facing changes with the addition of commands for the Resonite Bot.
2023/09/27
The following notes were sent by Frooxius:
- I've been looking into an issue with the cloud and migrations, looks like there are some leftovers from the half-way registered accounts, which were missing some necessary entities to track storage usage.
- I've pushed an update which will correct those accounts. It might take a bit to process. I'll keep monitoring the situation as it goes.
Bugfixes:
- Added mechanism to fix half-way registered accounts without storage tracking.
- This should fix the accounts not being able to sync/migrate anything
2023/10/01
First update
The following notes were sent by Frooxius:
- I've been looking into how to help the asset variant queue and did some tweaks and fixes that should help make the queue go a fair bit faster.
- We're also adding more computation workload when we can. Things will probably still take a bit, but this should help it a bit.
- We appreciate everyone's patience and understanding with this!
Tweaks:
- Mobile texture variant computations are now deferred, since they're not necessary right now
Bugfixes:
- Fixed asset variant computations failing when temporary file fails to be removed on the computation worker
- Fixed completed asset variants not being accepted by the server in some cases
Second update
The following notes were sent by Frooxius:
- I've looked into things some more. Looks like there's an issue, where lots of variants have been re-queued multiple times (potentially dozens of times).
- This means that a lot of the current queue are duplicates, which should go down pretty quick once the actual bulk of them gets processed (the system will not compute them multiple times if they're already computed, it'll just skip).
- The issue is that we don't know how big the "real" queue is, but it's smaller than the actual number of assets.
- This change should prevent the queue from growing with lots of duplicates from this point on, but it will just take a bit to process through things for it to go down.
Tweaks:
- Fix asset variant computations getting re-enqueued too frequently, resulting in a large number of duplicate queue entries
2023/10/02
First update
The following notes were sent by Frooxius:
- Some more work on the cloud to make sure things will run more smoothly. The tracking of asset variants has been improved to be more accurate and exclude duplicate jobs - you'll see the number jump down quite a bit as a result.
- Some improvements to the cloud as well to decrease DB load of some things and make things more responsive.
- I'm still investigating some issues that are affecting some accounts, so more to come in a bit.
Tweaks:
- Improved asset metadata & variants job count statistics
- These now include actual distinct job, rather than number of items in queue, which includes potentially large number of duplicates
- There are now separate statistics for metadata and variant jobs
- Added statistics for completed metadata and variant jobs to help track progress over time
- Optimized count queries on the database backend
- This significantly lowers database throughout load for certain queries, resulting in better responsiveness and lower usage
- Optimized cloud statistics endpoint, to sigificantly lower database load
- The statistics are now computed on background worker and then cached, rather than computed on the fly
Bugfixes:
- Fix account deletion emails not being sent
- Fixed record storage usage statistics email not being sent
- Fix storage entitlement failing to process when storage sources are not setup for user's account
Second update
The following notes were sent by Frooxius:
- Sorted out some more issues with cloud and registrations.
- If you registered and never got an email to verify, please open a ticket at https://support.resonite.com/ Please include your username in the ticket, otherwise we won't be able to help you.
Bugfixes:
- Remove = symbol from email verification token URL's
- This fixes the verification link not working with some email systems (reported by @raithsphere)
- Fixed errors causing registration to not complete
2023/10/05
The following notes were sent by Frooxius:
- Pushed a fix to the cloud that should fixup the issues with contacts that are stuck as not migrated.
Bugfixes:
- Add cloud job that corrects all contacts migrated status
- This should gradually fix any instances of "Contact hasn't migrated" that already occured over next few hours (might be quicker) - you will need to restart for the change to be reflected
- Fix contacts being stuck as "Contact hasn't migrated" when changing the other contact
2023/10/06
The following notes were sent by Frooxius:
- Another update, this one is just cloud-side, so no need to update anything on your end. We changed handling of exit messages and added command that lets you submit them!
New features:
- Exit message benefit from Patreon is now lifetime and accumulative
- If you get exit message quota as a benefit, each month you get additional messages, depending on your tier. In other words, if your tier gives you 1 exit message and you support for 3 months, you get to submit 3! If you support for another month, you get to submit 4th when the month rolls over!
- You can submit exit messages using
/addExitMessage <message>command sent to the Resonite bot - You can list exit messages you have submitted by sending
/listExitMessagescommand to the Resonite bot
2023/10/07
The following notes were sent by Frooxius:
- Found some more issues, pushing fix.
Bugfixes:
- Add limit for maximum share bytes for storage quota sharing
- This fixes deserialization errors when processing storage updates, resulting in server errors
2023/10/10
The following notes were sent by Frooxius:
- Did some more investigation into the issues and some improvements on how some of the things are handled. The user statistics are now back up!
Optimizations:
- Implement more efficient iteration over keys in Redis database
Bugfixes:
- Fix null reference exception when determining valid content types for metadata
- Fix exception when connecting and a bridge network node is not found
2023/10/11
The following notes were sent by Frooxius:
- I've added some new tooling to the cloud for tackling Patreon benefits. We had a number of people who linked their Patreon to wrong account, which caused this account to claim the benefits.
- We now have tooling which lets us remove those benefits from the account, so they can be re-claimed on another one in these cases.
- If you're affected by this and you'd like your benefits to move to another account, please make a ticket at https://support.resonite.com/
New features:
- Implemented admin commands for listing patreon fund events and removing them from their account
- This allows the fund events and associated benefits to be re-claimed on another account, which can help when the user's benefits were originally claimed on the wrong account
- Users cannot remove the benefits themselves, these commands are only for the staff. If your benefits got claimed on the wrong account, make a support ticket at support.resonite.com and we'll sort this out for you
2023/10/14
The following notes were sent by Frooxius:
- Sorting out through some more account issues that people are having.
Bugfixes:
- Fix email system not sending attachments
- This fixes the record usage .json report not being included in the email (based on support ticket by @jatsy)
- Fix large record usage .jsons not sending by compressing them into a ZIP file
- Fixed emails not being sent in some cases, due to service unavailable (503) error from the email provider
- The fallback service will now be used
2023/10/17
The following notes were sent by Frooxius:
- Fixing up some issues with storage calculations and assigning storage to groups.
New features:
- Added internal command for assisting with account/group storage issues
Bugfixes:
- Improve logic for calculating which storage sources of the same group take priority
- This fixes issue where users updating their tiers would get wrong version of the storage (based on support ticket by @wolf_seisenbacher)
2023/10/18
The following notes were sent by Frooxius:
- Adding some more self-serve functions to the cloud! We get a number of requests asking to change usernames in tickets, so this should help clear up those up and scale better.
New features:
- Added ability to change your own username
- You can do so by sending
/changeUsername <old username> <new username>command to the Resonite bot in the contacts list - You will need to wait 7 days before you can change your username again. This delay is subject to change. We generally recommend you do not change your username often.
- You can do so by sending
2023/10/22
The following notes were sent by Frooxius:
- Just a small update, adding some extra diagnostics to the cloud.
Tweaks:
- Added additional diagnostics to the cloud worker to help with diagnosing the recent downtime
2023/12/12
The following notes were sent by Frooxius:
- We've received a number of reports of users having issues giving their groups storage space. There has been one issue that's been likely culprit - the updates of the storage were getting backed up and would take longer to actually update, which this update should resolve.
- Another additional issue is that some groups have members with 0 quota assigned to them. This will prevent them from syncing things to the group, even when the group itself has storage. I've added new command that lets you update the quota. You can use /getGroupInfo <group> command to check how much each member has.
- Hope this helps!
New features:
- Add
/setMemberQuota <group> <user> <quota in GB>command, which allows changing the assigned personal quota for given group member- Use negative number (-1) to do not limit the member's group quota (this means the they are limited by the quota of the whole group)
- Make
/getGroupSpace <group>command work for members of the group, instead of just platform admins- You can use this to check how much storage is being used by given group
Tweaks:
- Move storage update processing to user queue processor, to prevent asset cleanups and processing from causing the storages to get backed up (based on a number of support tickets and internal report by @dantetucker)
2024/01/13
The following notes were sent by Frooxius:
- Pushing an important cloud update, which should fix users being locked out of their accounts due to changing their password to one that does not conform to the password rules (which was mistakenly not validated on password change).
- No need to update, this is purely cloud change.
Bugfixes:
- Fixed password change not validating password properly, allowing potentially very insecure password to be set when resetting password on an account
- Also fixed not being able to login with changed password that doesn't conform to the password rules, resulting in some users being locked out of their accounts after changing the password (reported by @GhoulHound, @kurotori and @Dante, based on a number of support tickets and issue #1039)
- Fixed server error when trying to login with session token that has been already expired