Translations:Frequently Asked Questions/324/en

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Resonite launches and I am logged out and/or cannot access the Contacts page when using a network with VLANs

This may be a result of Windows or your OS processing frames from other VLANs. The fix is correctly configuring network gear to properly pass only frames for the intended VLAN to the OS. For instance, when using Mikrotik devices you must specify an exact list of VLANs and make sure that only the VLAN you intend for your PC to be on is carried to the port your PC is on. A misconfiguration could consist of specifying VLANs 1-4094 (All possible VLANs) as tagged on ports 1-3 and untagged on port 4, with your PC plugged into port 4. This results in all VLAN traffic on the network being delivered to your PC, which could result in the PC processing the frames from other VLANs, getting an IPv6 address for every VLAN on your network, and causing Resonite to behave inconsistently