Patreon Linking

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To get your Patreon rewards on Resonite, you need to ensure your Patreon account is linked to your Resonite account.

Patreon linking is driven by email addresses. When the email used for your Resonite account is the same as the email used for your Patreon account a link should automatically occur within 6 hours and you'll get your benefits.

However, if your emails differ, then you'll need to keep on reading the rest of this guide to get your benefits.

Prerequisites

Before trying to resolve this issue you may want to grab the following information:

The email address your Resonite account uses
The email your Patreon account uses.
You DO NOT need a Wiki account.

Using Commands

You can use some self service commands in-game to make Patreon linking work.

For both of the following commands, you need to send them to the "Resonite" user in your contacts screen inside Resonite, this is a bot that can carry out various automated actions.

Command	Example	Description
`/setPrimaryEmail <email>`	`/setPrimaryEmail MyEmail@gmail.com`	Changes the primary email address associated with your account.
`/addAlternateEmail <email>`	`/addAlternateEmail MyOtherEmail@gmail.com`	Adds an additional email address to your account, typically used to assist in linking Patreon accounts.
`/requestAccountDeletion`	`/requestAccountDeletion`	Requests that your Resonite account be deleted. It will take 7 days for the deletion to complete and you will receive warnings to both your account and primary email that allow you to cancel the process.

In both cases, you'll receive an email asking you to confirm the change. Please make sure that you're double checking your spam folder.

Once you've got your emails all setup, the link should occur within a few hours.

Examples

Setting Primary Email

You have a user account that's a Patron but it does not have benefits.

Your Resonite account's primary email is: oldemail@gmail.com
Your Patreon account's email is: newemail@gmail.com

You can use /setPrimaryEmail newemail@gmail.com to change your Resonite account's email to newemail@gmail.com.

Adding an alternative Email

You have a user account that's a Patron but it does not have benefits.

Your Resonite account's primary email is: resonite@gmail.com
Your Patreon account's email is: patreon@gmail.com

In this case, you don't want to change the primary email of the account because you like Resonite emails going to a particular address.

You can use /addalternateemail patreon@gmail.com to add the email to your account.

Moving your primary email to another account.

You have a Resonite account, who's primary/patreon email address you wish to move to another account.

Your Patreon/Primary email is: correct@resonite.com.
This email is stuck on the user account with the username: Incorrect Account.
You have another account that has the username: Correct Account

In this case you can follow the following order of operations to shuffle things around.

Log into the Incorrect Account.
Set the primary email for this account to something that is not correct@resonite.com using the /setprimaryemail command.
Log out of the Incorrect Account.
Log into the Correct Account.
Set the primary email for this account to the correct email using the /setprimaryemail command.

Further Help

If you've read the above and still need further help, please open a support ticket.