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Patreon linking is driven by email addresses, when the email used for your Resonite account is the same as the email used for your Patreon account a link should automatically occur within a few hours and you'll get your benefits. | Patreon linking is driven by email addresses, when the email used for your Resonite account is the same as the email used for your Patreon account a link should automatically occur within a few hours and you'll get your benefits. | ||
== Prerequisites == | |||
Before trying to resolve this issue you may want to grab the following information: | |||
* The email address your Resonite account uses | |||
* The email your Patreon account uses. | |||
* You '''DO NOT''' need a Wiki account. | |||
== Commands == | |||
If your Patreon email is different from your Resonite email, you can use some self service commands in-game to make our linking work. | |||
For both of the following commands, you need to send them to the "Resonite" user in your contacts screen inside Resonite, this is a bot that can carry out various automated actions. | For both of the following commands, you need to send them to the "Resonite" user in your contacts screen inside Resonite, this is a bot that can carry out various automated actions. | ||
Revision as of 02:45, 5 March 2024
To get your Patreon rewards on Resonite, you need to ensure your Patreon account is linked to your Resonite account.
Patreon linking is driven by email addresses, when the email used for your Resonite account is the same as the email used for your Patreon account a link should automatically occur within a few hours and you'll get your benefits.
Prerequisites
Before trying to resolve this issue you may want to grab the following information:
- The email address your Resonite account uses
- The email your Patreon account uses.
- You DO NOT need a Wiki account.
Commands
If your Patreon email is different from your Resonite email, you can use some self service commands in-game to make our linking work.
For both of the following commands, you need to send them to the "Resonite" user in your contacts screen inside Resonite, this is a bot that can carry out various automated actions.
| Command | Example | Description |
|---|---|---|
/setPrimaryEmail <email>
|
/setPrimaryEmail MyEmail@gmail.com
|
Changes the primary email address associated with your account. |
/addAlternateEmail <email>
|
/addAlternateEmail MyOtherEmail@gmail.com
|
Adds an additional email address to your account, typically used to assist in linking Patreon accounts. |
/requestAccountDeletion
|
/requestAccountDeletion
|
Requests that your Resonite account be deleted. It will take 7 days for the deletion to complete and you will receive warnings to both your account and primary email that allow you to cancel the process. |
In both cases, you'll receive an email asking you to confirm the change. Please make sure that you're double checking your spam folder.
Once you've got your emails all setup, the link should occur within a few hours.
Examples
Setting Primary Email
You have a user account that's a Patron but it does not have benefits.
- Your Resonite account's primary email is:
oldemail@gmail.com - Your Patreon account's email is:
newemail@gmail.com
You can use /setPrimaryEmail newemail@gmail.com to change your Resonite account's email to newemail@gmail.com.
Adding an alternative Email
You have a user account that's a Patron but it does not have benefits.
- Your Resonite account's primary email is:
resonite@gmail.com - Your Patreon account's email is:
patreon@gmail.com
In this case, you don't want to change the primary email of the account because you like Resonite emails going to a particular address.
You can use /addalternateemail patreon@gmail.com to add the email to your account.
Further Help
If you've read the above and still need further help, please open a support ticket.