Um deine Patreon-Rewards in Resonite zu erhalten, musst du sicherstellen, dass dein Patreon-Account mit deinem Resonite-Account verbunden ist.
Die Patreon-Verbindung basiert auf deiner Email-Addresse. Wenn du die selbe Addresse für sowohl deinen Resonite- als auch deinen Patreon-Account benutzt hast, sollten beide innerhalb weniger Stunden automatisch verbunden werden und du wirst deine Rewards erhalten.
Vorbedingungen
Bevor du versuchst, Patreon-Probleme zu beheben, habe bitte die folgenden Informationen griffbereit:
- Die Email-Addresse für deinen Resonite-Account
- Die Email-Addresse für deinen Patreon-Account
- Du brauchst KEINEN Wiki-Account.
Commands
Falls deine Patreon-Email von deiner Resonite-Email abweicht, kannst du die folgenden Self-Service Funktionen im Spiel verwenden.
For both of the following commands, you need to send them to the "Resonite" user in your contacts screen inside Resonite, this is a bot that can carry out various automated actions.
| Command | Example | Description |
|---|---|---|
/setPrimaryEmail <email>
|
/setPrimaryEmail MyEmail@gmail.com
|
Changes the primary email address associated with your account. |
/addAlternateEmail <email>
|
/addAlternateEmail MyOtherEmail@gmail.com
|
Adds an additional email address to your account, typically used to assist in linking Patreon accounts. |
/requestAccountDeletion
|
/requestAccountDeletion
|
Requests that your Resonite account be deleted. It will take 7 days for the deletion to complete and you will receive warnings to both your account and primary email that allow you to cancel the process. |
In both cases, you'll receive an email asking you to confirm the change. Please make sure that you're double checking your spam folder.
Once you've got your emails all setup, the link should occur within a few hours.
Examples
Setting Primary Email
You have a user account that's a Patron but it does not have benefits.
- Your Resonite account's primary email is:
oldemail@gmail.com - Your Patreon account's email is:
newemail@gmail.com
You can use /setPrimaryEmail newemail@gmail.com to change your Resonite account's email to newemail@gmail.com.
Adding an alternative Email
You have a user account that's a Patron but it does not have benefits.
- Your Resonite account's primary email is:
resonite@gmail.com - Your Patreon account's email is:
patreon@gmail.com
In this case, you don't want to change the primary email of the account because you like Resonite emails going to a particular address.
You can use /addalternateemail patreon@gmail.com to add the email to your account.
Further Help
If you've read the above and still need further help, please open a support ticket.